Resource Reimbursement for Fire & Rescue Services

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Fire departments routinely deploy public personnel, apparatus, equipment, and materials in response to insurable incidents.

FireAlly helps departments document those resources and seek reimbursement from applicable insurance carriers.

FireAlly:

• Reviews incidents for reimbursement potential 
• Documents eligible response costs 
• Prepares and submits reimbursement requests 
• Communicates with insurers 
• Manages claims through resolution 
• Provides transparent reporting to the department

No resident billing. No upfront cost to the department.

• Respond - The department provides emergency services based solely on need. 

• Document - Personnel, apparatus, equipment, materials, and response time are recorded. 

• Submit - FireAlly identifies applicable insurance and prepares and submits the reimbursement request. 

• Manage and Report - FireAlly tracks each claim, communicates with insurers, follows through on outstanding requests, and reports claim status and outcomes to the department. 

• Recover - Recovered funds return to the department to help replenish resources for the next emergency. 

Recovered funds can help departments:

• Protect operational readiness 
• Support equipment, training, and staffing 
• Reduce pressure on local budgets 
• Replenish resources for the next emergency 

Fire departments protect their communities. FireAlly helps protect the departments.